About smartinsurancepackagesonline

2010
Founded in London

smartinsurancepackagesonline was born from a simple frustration: insurance was too complicated and too expensive. We set out to change that.

2014
Regulatory Authorisation

Received full authorisation from the Financial Conduct Authority, cementing our commitment to transparency and fair dealing.

2018
10,000 Customers Milestone

We celebrated serving our 10,000th customer — a testament to the trust people place in us every day.

2023
Digital-First Platform Launch

Launched our fully digital platform, making it possible to get covered in under 5 minutes from any device.

Today
Still Growing, Still Caring

Over £2.4M in claims paid. 98% customer satisfaction. And we're just getting started.

Built on a simple belief: insurance should work for you.

smartinsurancepackagesonline was founded in 2010 by a team of financial professionals who believed the insurance industry had lost sight of what mattered most — the customer. We set out to build something different: a provider that speaks plainly, prices fairly, and stands firmly behind every policy it sells.

Today, we serve thousands of individuals, families, and businesses worldwide. From home and vehicle cover to business and travel insurance, every product we offer is designed with one goal in mind — giving you genuine peace of mind.

10,000+
Happy Customers
£2.4M+
Claims Settled

Our Mission

To make high-quality insurance accessible, affordable, and understandable for every person and every business. We believe protection shouldn't come with a side order of confusion.

  • Transparent pricing — no hidden fees, ever
  • Plain-English policy documents
  • Fast, fair claims handling
  • A customer-first approach in everything we do

Our Vision

To become the most trusted insurance brand by 2030 — not through aggressive marketing, but by consistently delivering on our promises and exceeding our customers' expectations.

  • Technology that serves people, not processes
  • A team passionate about doing the right thing
  • Innovation that simplifies, never complicates
  • Community impact through ethical business practice

The smartinsurancepackagesonline Difference

Instant Quotes

Get a price in under 60 seconds — no forms, no waiting, no phone calls required.

No Surprises

Every exclusion explained in plain English before you buy. No nasty shocks at claim time.

24/7 Support

Our team is available around the clock by phone, email, and live chat.

Save Money

Bundle two or more policies and save up to 25% on your annual premiums.

Fast Claims

Average claims resolved within 48 hours. No lengthy disputes or delays.

Award-Winning

Which? Recommended Provider and Trustpilot 4.9 star rated for three consecutive years.

Ready to Get Started?

Join thousands of customers who trust smartinsurancepackagesonline with what matters most.